How to disable BT text message service

The Problem

You get a call on your landline which is an automated BT service saying you have a text message.

Why does it happen?

The innocent reason is that someone is sending you a text message but has selected your landline number instead of your mobile number. The less innocent reason is marketing companies sending out spam text messages and not restricting it to mobile numbers. In both cases BT will store the text message, ring your landline number, and their automated system will read out the message.

How to stop it?

The good news is that it is easy to disable this system.

From your landline, dial 0800 587 5252

Select Option 1, then Option 5 to disable all messages.

Your request should be activated within 30 minutes.

Hope this is what you were looking for.

Ian






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