What type of Virtual Office would you like?

The phrase virtual office can mean different things to different people.  Are you looking for a full virtual office, or just telephone answering or a business address?  Our services provide a flexible choice and can be changed as your business grows.  The typical packages are shown below, but please contact us if you want to tailor a service to your own requirements.

Telephone Answering

Calls answered in your company name by our team of friendly and professional receptionists. 

Messages sent to you immediately by email (and text if required).

£20 per month

Receptionist time = 85p per min

Telephone Answering - Read more...

Mail Forwarding

London or Manchester business address. No PO box numbers or suite numbers, just your company name and our address.

Mail forwarded the same day.

£30 per month

Plus postage charges

Mail Forwarding - Read more...

Virtual Office Package

Combine Telephone Answering and Mail Forwarding to create a full London Virtual Office and each month we will include for FREE:

-  £10 worth of calls answered
-  £5 worth of postage 

£50 per month

Additional calls at 85p per min

London virtual office - Read more...

Also available in Manchester
Manchester virtual office - Read more...

Why choose Office Answers?

We are focussed on small and startup businesses of up to five people and we offer a personal, efficient and professional service. We are a small company ourselves so understand how important it is to have a service you can trust in order to grow your business.

We have been operating for over eight years and have seen a number of other companies enter the market n recent years. However we have continued to grow steadily which we believe is because we make each customer feel valued.

How can we demonstrate this to you? There are some customer comments below and more on our review page, but a good test is always to call us and ask for Clare or Ian. It is our business and the chances are one of us will answer your call, but if we are not available you will speaking to one of our receptionists who will take a message, just as they would for you.

What our customers say

We have recently updated our website and asked our customers to provide some feedback on our virtual office service.  Below is a summary of some of the comments we have had back. 
The full reviews are on Virtual Office Reviews

“We have used Office Answers for over three years and remain impressed with their professionalism.”
Wrotham Computer Care Ltd

“Office Answers have become an integral part of our business growth.”
Gurkha Cleaning Services

“The service I have received from Office Answers has been invaluable.”
A2B PR

“Professional Friendly Service.”
Miller and Young UK Ltd

“Office Answers help us provide a very professional approach to dealing with enquiries.”
Partners in Time

“Consistently responsive and supportive.”
Shirley Greenaway Business Coaching

“Office Answers has provided an invaluable, cost effective and extremely professional service.”
EyeVis UK

Are you researching prices?

We speak to lots of people who are researching prices before starting their business and we are very happy to have more conversations like this. We are very clear and open about our services and prices and our pricing page may give you all the information you need.  If you want a bit more information you can select the services you are interested in on our information page, or call us and we can discuss your requirements and send you a personalised email with all the information you need.

Click here for more detailed information

Other services

Office Answers started in 2004 by offering a virtual receptionist service to small businesses. As time went on it became clear that many of our customers wanted additional or related services to help them create a professional image for their business. The services below have been added over the years:

Voicemail to Email - messages stored electronically as a WAV file and emailed to you.  £7.50 per month. 
Read more about our Voicemail to email system...

Fax to email -  faxes received electronically and emailed to you as a PDF file.  £7.50 per month. 
Read more about our fax to email system...

IVR Phone System - press 1 for sales, etc.   £20 per month. 
Read more about our IVR phone system...

Website and email service for new businesses:

We speak to lots of people who are setting up their new business but they are still using a googlemail or aol type of email address. They know this does n't create a professional image but they have not got around to sorting out a domain name for emails and a website, or they are concerned about how much a professional website would cost. So we decided to create a package to provide everything you need to have an email address and website in your company name, all for a one of price of just £77 with no ongoing charges whilst you use one of our virtual office services. See the small business website link in the menu.

Office Answers Blog

Being a small business ourselves we pick up useful information from time to time which we try to pass on through the blog.

www.office-answers.com/virtual-office-blog/

There are also a number of "how to..." business related articles and other small business information in our small business section
www.office-answers.com/virtual-office/

Eight years and counting...

Office Answers Ltd is a family run small business established in 2004 by Clare and Ian Marshall to provide telephone answering and virtual office services to small businesses.

Back then we only had 20 customers and gave each one our personal attention. 

It's now 2013 and we will give you the same personal attention,  leaving you thinking we still only have 20 customers, even though we have grown quite a fair bit over the years.

Latest customer reviews

Review added by:
Burnt Orange Designs

Nov 28th, 2012 10:21 am

virtual office review

Reviews on Facebook

We also have some comments from customers on our Facebook page, like the example below.

Facebook virtual office customer

Visit our Facebook page: www.facebook.com/officeanswers

And we have just added Google Plus so please help us build our profile by clicking the button below to give us a +1 on Google: